The Thousands of Volunteers who Serve the Needy in Toronto

Patrick Gossage • March 26, 2024

Many Torontonians feel a sense of responsibility to our fellow citizens who suffer from homelessness. They make and serve them meals, give them clothing, and often just talk to them and make them feel less ignored and misunderstood. They also discover that those who don’t have a roof over their heads and carry all they own in a knapsack are not druggies, losers or mad people but a cross section of ordinary folks who have fallen on hard times. For them the housing crisis is a joke. They just want food and a bed in a room with a toilet and shower nearby.

Helping them and getting to know them personally is a life changing experience for these volunteers. It was for me on Monday March 18, my first morning giving out meals and supplies in the basement of Toronto’s Church of the Redeemer whose “Common Table” program was serving its usual 140 meals to a variety of marginalized and homeless men and women.


It’s embarrassing how many people are not housed in this benighted city and meeting them on Bloor Street’s “mink mile” was a revelation. In its tracking of the use of publicly-run shelters, the city calculated that on this cold night over 9,642 individuals used the shelter system – and likely 400 were turned away. That total number does not include beds in organizations like the Scott Mission the Salvation Army or Dixon Hall’s three locations, or those sleeping rough on the street, in TTC vehicles, stairwells or tents. These folk could bring the total of unhoused to over 13,000 – a good sized town. Of that total it’s important you know that over 7,000 are in shelters where men or women sleep tightly packed row-on-row on the floor on mattresses clutching their belongings. It’s a scary and demeaning situation, if only marginally better than sleeping on the street. Little wonder that so many prefer sleeping rough or in tents.


One of my early encounters giving out socks and warm clothing was to a skinny sharp-featured indigenous man who told me proudly that he was off to pitch his tent in a secret but very desirable and “very sunny” location. He also showed me a stump of a pinky finger lost to frostbite. Homelessness takes its toll. An average of 45 under- or unhoused people die each year.


It was a red-letter day for a beaming young indigenous man who had scored a room in a native-run project. Two other strong looking older men were arguing about lawyers in a corner. Another was on his computer which he admitted he had trouble hanging on to in the shelters.


The crowd that day was typical, polite except for one raving man, and thankful for the excellent soup, food-to-go and various items we offered at the clothing room. It was like a restaurant and general store, except everything is free. There even are feminine hygiene products I offered to a sad woman along with deodorant and body cream. Toothpaste and a toothbrush for another guy. And Tylenol in a little plastic envelope for another man. New pants for several men and a used pin striped jacket for another who had a job interview that day. We gave a wide range of items to 29 people that morning.


It’s not just the generosity of volunteers, all 70 off them on rotation that keep this show on the road, but of individuals and companies who donate for the “general store. Clothing and personal items come from the congregation, local clothing drives and individuals dropping off their excess. Church of the Redeemer also get a bi-monthly shipment of new clothing from an organization called Brands for Canada. Proctor and Gamble gave a big donation last fall. The church does purchase some items like underwear, razors, soap and shampoo in the individual hotel-sized packaging. It’s an eye opener to realize that our clientele simply hasn’t the money to buy socks or toiletries. Many are on Ontario’s meagre welfare and those not having an address to receive cheques are able to use the church’s address.


Volunteerism attracts staff from 17 different businesses who come in groups to make the scores of sandwiches which are given out on Thursdays and Fridays. The Common Table is unique in sending out two carts those days with sandwiches and other snacks who deliver directly to homeless on the street or in tents. The Common Table also offers, limited nursing care, legal advice, phone and computer service, a book club and hair cuts. There is a dark room available for people who have been up all night and need a place to catch up on sleep.


The grandaddy of organizations that help the needy and homeless in Toronto is also faith based – the Scott Mission which has been serving Toronto’s most needy for over 80 years. They serve breakfast and lunch (over 300,000 meals last year) and provide overnight accommodation as well as a clothing bank that had over 28,000 visits last year. The Mission also offers laundry and showers. Every year over 1,000 volunteers help deliver these services.


I would be remiss if I did not mention Dixon Hall’s Meals on Wheels which is entirely volunteers driven, all 700 of them who drive around in their own cars delivering meals to isolated seniors - 67,000 meals a year. Many are corporate volunteers from banks and other companies. To be eligible seniors must be living with a disability, a chronic or terminal illness or convalescing. Often the arrival of a meal seven days a week is the nearly the only contact the senior has with another person.


And of course, very much in the news and the provider of needed food to families and individuals is the major national charitable organization – Second Harvest which uses 3,000 volunteers in its Toronto warehouse. The crisis in the GTA for people who cannot afford food and rely on food banks is tragic. One person in ten in Toronto used a food bank in 2023 – a shocking number.


It is reassuring that where there is social need there are volunteers to meet it. I have highlighted the role of people freely giving their time to help lessen food insecurity because it is so widespread and because nobody can be a functioning member of society who is hungry. And we are not a third-world country who cannot produce enough food for our population. In fact, there is a sad irony in how much we waste – to the extent that some homeless men take throwaway food from dumpsters behind restaurants.


There are dozens of organizations who rely on volunteers to make the lives of those who are really needy more livable. They bring hope and dignity where most treat those who have fallen out with scorn and silence. It would be good if more people would consider it a moral duty to offer their time to serving those who are on the margins of society.


Humility is not seen as desirable any longer. But you have to show some to do this kind of work. It may be unfashionable to quote Jesus’ words in the Gospel of Mark but they are appropriate when it comes to the volunteerism these organizations need: “If any man desire to be first, the same shall be last of all, and servant of all.”


Churchill had this to say about serving others: “We make a living by what we get. We make a life by what we give.”


Patrick Gossage Insider Political Views

By Patrick Gossage July 7, 2025
When I was at university in the sixties, it was easy to love being Canadian. Patriotism was easy in the era of Pearson, peacekeeping and his Nobel Prize. He introduced defining landmark social programs like the Canada Pension Plan and universal health care. He also was crucial in launching the new Canadian flag, promoting bilingualism, and fostering a more inclusive immigration policy. His government got into the business of Canadian cultural promotion with the establishment of Telefilm Canada in 1967 to fund Canadian filmmakers. (The crown corporation, the National Film Board, was established in 1939.) The Pearson era went out with a proud Canadian bang at Expo67. Canada was prosperous, our identities, either largely British and French, were secure. The writer and philosopher George Grant, put it this way: “English speaking Canadians have been called a dull and costive lot. In these dynamic days, such qualities are particularly unattractive to the chic. Yet our stodginess has made us a society of greater simplicity, formality, and perhaps even innocence than the people to the south.” This is the society in which most anglo seniors today grew up. Not chic, looking with some envy at the glamour of Hollywood and Broadway, but modest and content. But the seeds of change were there. In Toronto. Italian and Portuguese laborers were being brought in to build subways and suburbs. Canada was about to add to the core French and English culture, and value assumptions far more diverse, and multicultural influences. Multiculturalism became official government policy in 1988. In his speech to the House of Commons, Trudeau stated that no singular culture could define Canada, and that the government accepted “the contention of other cultural communities that they, too, are essential elements in Canada.” A policy of multiculturalism was implemented to promote and respect cultural diversity, and to in fact fund ethnic efforts to preserve and develop their cultures within Canadian society, the opposite of the US “melting pot” objective. Section 27 of the Canadian Charter of Rights and Freedoms officially recognizes multiculturalism as a Canadian value. In a 1971 speech in Winnipeg to a Ukrainian audience, Trudeau said: “What could be more absurd than the concept of an “all Canadian boy or girl! “ Trudeau greatly enlarged the makeup of the body of immigrants by expanding the ‘family class’. In 1978 immigration act changes allowed new Canadians to sponsor their parents of any age. Those from less-developed nations found this particularly appealing. Trudeau senior’s major accomplishment which ensured the protection of all minority rights was the repatriation of our constitution woth the Charter of Rights and Freedoms Now In Canada, approximately 23.0% of the population are first-generation immigrants, meaning they were born outside of Canada. This figure represents the highest proportion of immigrants in Canada in 150 years and is the highest among G7 countries. Over half of our population are either of English or French heritage. The torch of openness to refugees and immigrants and “diversity is our strength” has been taken up by Justin Trudeau in a big way. He told the New York Times Magazine in October 2014 that Canada could be the “first post national state”. He added: “There is no core identity, no mainstream in Canada.” Many would argue that, yes, there is a core set of Canadian values. Often not recognized, they are regularly reflected in government policies. They set us apart from the United States, form part of our identity, and enrich our life experiences. Pearson and the Trudeaus have been instrumental in implementing Liberal values, ensuring equality of opportunity across the country and that no minority is trampled on. Foremost is universal publicly funded health care, whatever its problems. His son will be remembered for the Canadian Child benefit which today grants parents up to over $6,000 per child, which greatly reduced child poverty and $10 a day daycare. Justin Trudeau also launched publicly funded denticare and started a pharmacare program. Recipients of these programs obviously see them as essential parts of being Canadian. The generally shared values of Canadians include the importance of collective wellbeing, co-operation and social equality and a belief that active governments can improve our lives. Justin Trudeau’s self-declared “feminism” and his making cabinet one half women showed a dedication to equal rights for women which he tirelessly promoted. He was forever promoting the value of “diversity is our strength”. We genuinely welcome immigrants and show a high degree of tolerance for differences. Perhaps the best indication of this is the late seventies welcoming of over 60,000 Vietnamese boat people. As well, after 2015, over 44,000 government and privately sponsored Syrian refugees were settled and helped to establish themselves in Canada. Prime Minister Trudeau personally welcomed the first arrival in Toronto. While seemingly uncontrolled immigration of foreign students and refugees has become more controversial recently, it is accepted that we need immigrants, and the flow is now more rationally controlled. His father also ruled over a Canada that was very pro-Canadian and even anti American – not hard when the United States was immersed in the nightmare of Vietnam. He was well aware of the dangers signaled by George Grant in Lament for a Nation, which predicted the virtual integration of the Canadian and US economies. He established the Foreign Investment Review Agency to break the wholesale takeover of Canadian businesses by US firms. He established Petro Canada to get a window into the largely foreign owned oil and gas sector. And his government was very active in supporting and encouraging Canadian culture. The CRTC mandated Canadian content on our airwaves, spawning a healthy music industry. His son substantially increased funding for the public broadcaster CBC. Then in 1988 came a major shift in our identity and sovereignty. Prime Minister Mulroney wanted a free trade deal with the US and John Turner, the defeated Liberal leader, finally found his voice: “I will not let Brian Mulroney sell out our sovereignty. I will not let this great nation surrender its birthright. I will not let Brian Mulroney destroy a 120-year-old dream called Canada, and neither will Canadians”. But Turner lost, and a new deal sealed the situation we are in today with over 70% of our exports going stateside and Trump determined to wage economic warfare with a country he feels does not have a right to exist and should be the 51 st state: “Economically we have such power over Canada.” In fact, we have inadvertently given him “all the cards” as Trump likes to say. Turner might well say from the grave, “I told you so!” Sovereignty means more than building our own economy more independent of the United States. It means rebuilding the pride we have as Canadians and actually knowing and cherishing its values so different from those south of us. And this seems to be happening ironically, thanks to Trump’s trumpeting us as a 51 st state. Flags are everywhere and as we celebrate our 158 th birthday there is a new patriotism bursting out across the nation. The national anthem is being enthusiastically sung by audiences at all sorts of gatherings and performances. And worry as we may about the diverse cultures and beliefs of the hundreds and thousands of immigrant adults from every corner of the Globe, we know their children going to public schools will become knowledgeable, committed Canadians. There is a Canadian soul which will not be destroyed.
Doug Ford in a suit and tie is talking into a microphone
By Patrick Gossage June 11, 2025
Who is the is the real Doug Ford? Is it the smiling man walking beside Premier of Alberta Danielle Smith into the meeting of the Premiers with the PM intoning “love is in the air”(!) or the inept initiator of the Green Belt scandal which sold protected land to his developer friends – for which he apologized while reversing the order?
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